Question 1

Why choose custom code over WordPress or no-code tools?

Accepted Answer

Custom code offers superior speed, better SEO and zero plugin vulnerabilities. It provides a clean foundation that scales without the technical debt or performance issues associated with templates and heavy CMS plugins.

Question 2

What's the difference between a website and a web application?

Accepted Answer

A website is primarily informational and static, while a web application offers interactive functionality such as user accounts, data processing and complex workflows. We build both, depending on your needs.

Question 3

Which businesses are your services best suited for?

Accepted Answer

We work with ambitious scale-ups, established SMEs and enterprises looking for a professional online presence or custom web solutions. From simple business websites to complex web applications.

Question 4

How does your development process work?

Accepted Answer

Our process has 5 phases: (1) Intake & needs analysis, (2) Design & wireframes, (3) Development & programming, (4) Testing & optimisation, (5) Launch & handover. You stay involved at every stage.

Question 5

How long does it take to build a website?

Accepted Answer

We deliver a standard business website in 5-10 working days. For more complex projects like webshops or custom web applications we plan 3-8 weeks, depending on functionality and integrations.

Question 6

Can I give feedback and request changes mid-project?

Accepted Answer

Absolutely! We work iteratively and share progress regularly. You can give feedback at any moment. Within the project scope, changes are possible; bigger changes we discuss first in terms of time and budget.

Question 7

Is the design preview really free?

Accepted Answer

Yes! We believe in proving our value before you commit. We create a high-fidelity homepage concept based on your brand goals so you see exactly what you're paying for before the project starts.

Question 8

How is communication organised during the project?

Accepted Answer

We work with a dedicated project manager who is your fixed point of contact. Communication runs via email, video calls and a project dashboard where you can follow progress 24/7.

Question 9

Do I get a unique design or do you use templates?

Accepted Answer

Every project gets a fully custom design that aligns with your brand identity, audience and business goals. We don't use pre-made templates, we create a unique look and feel.

Question 10

Do you also design logos and brand identities?

Accepted Answer

We focus primarily on web design and can carry existing branding through a website. For full brand identity work we collaborate with specialised branding partners.

Question 11

Is my website responsive and mobile-friendly?

Accepted Answer

Yes, by default. All our websites are built mobile-first and tested on different screen sizes, browsers and devices. Your site will look perfect on desktop, tablet and smartphone.

Question 12

Can you redesign my existing website?

Accepted Answer

Absolutely! We first analyse your current site, identify improvements in UX, design and tech, then build a modern, optimised version that represents your brand better.

Question 13

Can I edit content myself after launch?

Accepted Answer

Yes, we build in a user-friendly content management system (CMS) so you can easily manage text, images and other content without technical knowledge. Training is included.

Question 14

Can you integrate with other systems?

Accepted Answer

Of course! We regularly connect with CRM systems (Salesforce, HubSpot), accounting software, payment providers, marketing tools and custom APIs. We discuss your specific integration needs during the intake.

Question 15

Can I have a contact form or chat feature?

Accepted Answer

Yes, we can integrate various contact options: forms, live chat, WhatsApp Business, chatbots and more. We'll advise which solution best fits your customer service strategy.

Question 16

Can you build a webshop or e-commerce platform?

Accepted Answer

Absolutely! We build custom e-commerce solutions with product catalogues, shopping cart, payment processing (iDEAL, PayPal, credit card), inventory and order management. From small webshops to large platforms.

Question 17

Can you create a customer portal or login area?

Accepted Answer

Yes, we develop secure user portals with login functionality, personal dashboards, document management and more. Ideal for SaaS platforms, member areas or client portals.

Question 18

Can my website be multilingual?

Accepted Answer

Definitely! We build multilingual websites with easy language switching where each language is fully editable. SEO optimisation per language is also part of our approach.

Question 19

Will my website be optimised for search engines (SEO)?

Accepted Answer

Yes, technical SEO is a standard part of every project: fast loading times, clean code, meta tags, structured data, mobile-friendly design and optimal indexing. For content SEO we can collaborate with specialists.

Question 20

Do you also help with Google Ads or social media marketing?

Accepted Answer

We focus on web development and the technical foundation for marketing. For campaign management and marketing strategy we're happy to refer you to our marketing partners who specialise in ads and social media.

Question 21

Will I get Google Analytics and tracking tools?

Accepted Answer

Yes, we implement Google Analytics (GA4), Google Tag Manager and other tracking tools so you have insight into visitor behaviour, conversions and website performance. We help with setup and basic interpretation.

Question 22

Is my website GDPR-compliant?

Accepted Answer

Yes, we build websites in compliance with GDPR: cookie consent banners, privacy policy pages, secure data storage and clear opt-in mechanisms. We also advise on legal requirements.

Question 23

What technologies do you use?

Accepted Answer

We work with modern tech stacks like React, Next.js, TypeScript, Node.js and headless CMS solutions. For hosting we use reliable cloud platforms. We always choose the best technology for your specific project.

Question 24

Is my website secure and protected from hackers?

Accepted Answer

Yes, security is a top priority: SSL certificates, secure databases, regular updates, firewall protection and security monitoring. We follow industry best practices for web security.

Question 25

How fast will my website load?

Accepted Answer

We optimise for maximum speed: optimised images, efficient code, CDN usage, caching strategies and lazy loading. Our websites typically score 90+ on Google PageSpeed Insights.

Question 26

What happens if my website goes down?

Accepted Answer

We monitor 24/7 and get instant alerts for downtime. Our hosting has a 99.9% uptime guarantee. If issues arise, we fix them immediately and communicate transparently about status.

Question 27

Do you back up my website?

Accepted Answer

Yes, automatic daily backups are standard. We keep multiple restore points so we can quickly roll back to a working version if problems occur. Backups are safely stored off-site.

Question 28

Do I own the code after the project is complete?

Accepted Answer

While our sites are hosted on our optimised infrastructure for maximum performance and security, you own all content, design and assets. We offer clear offboarding options if you ever want to host elsewhere.

Question 29

Can I have my website taken over by another party?

Accepted Answer

Yes, all code is clean and documented so another developer can take it over. We deliver all source code, documentation and credentials on offboarding.

Question 30

What happens if I stop hosting with you?

Accepted Answer

You can always decide to host elsewhere. We'll deliver a full export of the website, database and all files. We also help with the handover to a new hosting party.

Question 31

What does a website cost with you?

Accepted Answer

Pricing depends on complexity and functionality. A basic business website starts at €2,500, while custom web applications range from €5,000-€25,000+. We always start with a no-obligation tailored quote.

Question 32

Are there any hidden monthly fees?

Accepted Answer

No hidden fees. We're transparent about hosting and maintenance costs from day one. You pay for development, plus a fixed monthly fee for hosting, security updates and performance optimisation.

Question 33

Can I pay in instalments?

Accepted Answer

Yes, for larger projects we offer a payment schedule: for example, 30% at start, 40% at design approval and 30% at delivery. We're happy to discuss this during the intake.

Question 34

What's included in hosting and maintenance?

Accepted Answer

Hosting, SSL certificate, daily backups, security monitoring, software updates, performance optimisation, technical support and small content changes. For larger changes we provide a separate quote.

Question 35

What support do you offer after launch?

Accepted Answer

Every project includes a post-launch support period for bug fixes and minor adjustments. We also offer monthly maintenance plans for growing businesses that need ongoing updates and performance monitoring.

Question 36

How quickly can I get help with issues?

Accepted Answer

For critical issues (website down) we respond within 1 hour. For normal support questions, within 24 hours on working days. Existing clients have access to our support portal and direct contact lines.

Question 37

Do you offer CMS training?

Accepted Answer

Yes, after launch we schedule a training session (1-2 hours) where we teach you how to manage content, create pages and maintain the website. We also provide written documentation.

Question 38

Can I hire you for further development after launch?

Accepted Answer

Absolutely! Many clients continue working with us on new features, optimisations or expansions. We're always ready to help your digital product grow alongside your business.

Question 39

Do you also help with strategy and concept development?

Accepted Answer

Yes, we start every project with strategic questions: who is your audience? What are your goals? How can we maximise conversion? Based on that we advise on structure, features and user experience.

Question 40

Can you analyse and improve an existing website?

Accepted Answer

Absolutely! We do a UX audit, performance analysis and conversion optimisation review. Based on this we present concrete improvements we can implement in a redesign or iterative updates.

Question 41

How do you make sure my website optimises for conversion?

Accepted Answer

Through strategic UX design, clear calls-to-action, fast loading times, trust signals, mobile optimisation and data-driven decisions. We analyse user behaviour and continuously optimise based on results.

Websites built toConvert.

Sophie

Our projects

Body & Mind

BMS

BT Detailing

Everything you need for online success.

Websites & E-commerce

Hosting & maintenance

Findability

Automations

AI Agents

Content & copywriting

How we work.

Book a meeting

Intake form

Concept presentation

Next steps

Launch

Everything you need to know

Why choose custom code over WordPress or no-code tools?

What's the difference between a website and a web application?

Which businesses are your services best suited for?

No answer found?

Call us

WhatsApp us

Live chat

Websites built toConvert.|

What our clients say

Sophie

Our projects

Body & Mind

BMS

BT Detailing

Websites & E-commerce

Hosting & maintenance

Findability

Automations

AI Agents

Content & copywriting

We craft conversion-first solutions that help brands stand-out and grow in the digital age.

Book a meeting

Intake form

Concept presentation

Next steps

Launch

Everything you need to know

Why choose custom code over WordPress or no-code tools?

What's the difference between a website and a web application?

Which businesses are your services best suited for?

No answer found?

Call us

WhatsApp us

Live chat

Websites built toConvert.